Getting started with Intellimali

Intellimali is a trusted financial management system widely used in South Africa to distribute bursary and student funds efficiently. Whether you are a student who has just received funding or a service provider looking to accept Intellimali payments, understanding how to use the platform effectively is essential.

What Is Intellimali?

Intellimali is a payment platform designed to simplify the distribution of allowances, bursaries, and stipends. It is primarily used by students receiving financial support from entities such as the National Student Financial Aid Scheme (NSFAS) and other bursary providers. Transactions on the platform can be made using the Intellimali Mastercard or Intellimali vouchers at registered merchants.

How to Get Started with Intellimali

To start using Intellimali, you need to follow certain steps depending on whether you are a student, a merchant, or an administrator.

For Students

If you are a student receiving funds via Intellimali, follow these steps to get started:

  • Check Your Registration: Ensure that your bursary provider has correctly registered your details with Intellimali.
  • Receive Your IntelliCard: If your institution issues IntelliCards, you will receive one to use for purchases and withdrawals.
  • Activate Your IntelliCard: Visit Intellizone and follow the instructions to activate your card.
  • Access Your Allowance: Your bursary funds will be loaded onto your Intellimali account, which can be accessed through approved merchants.

For Merchants

Businesses that want to accept Intellimali payments must register as service providers:

  • Apply for Merchant Registration: Contact Intellimali to inquire about the registration process.
  • Set Up Payment Integration: Once approved, integrate the Intellimali system into your payment terminals.
  • Start Accepting Payments: Students and other users can now transact with your business using their vouchers or IntelliCards.

How to Check Your Intellimali Balance

Keeping track of your available Intellimali funds is essential to ensure that you manage your finances effectively. You can check your balance through the following methods:

  • USSD Code: Dial *134*444# and follow the prompts.
  • Intellimali Website: Log in to your account on Intellimali’s official site to view your funds.
  • IntelliCard Terminals: Some institutions have IntelliCard kiosks where you can check your balance.
  • SMS Notifications: You may receive SMS updates regarding your funds from time to time.

Where Can You Use Intellimali?

Intellimali vouchers and cards can be used at approved merchants linked to the system. Common usage includes:

  1. Universities and Colleges: Buying books, stationery, and other approved items.
  2. Grocery Stores: Purchasing food and essential supplies.
  3. Technology Stores: Buying laptops and other academic tools.
  4. Pharmacies: Getting medical supplies and prescribed items.

How to Withdraw Cash from Intellimali

In some cases, students may need to withdraw funds from their Intellimali account. This can usually be done by requesting a cash voucher:

  • Log in to Intellimali online or use the USSD service.
  • Select the Withdrawal Option and generate a unique voucher.
  • Go to a registered cash withdrawal point and present the voucher.
  • Receive your cash after authentication.

Common Issues and Troubleshooting

While Intellimali aims to provide seamless transactions, users may experience certain issues from time to time. Below are some common problems and their possible solutions:

Forgotten PIN

If you forget your IntelliCard PIN, you can reset it by:

  • Logging into your Intellimali account and following the reset process.
  • Contacting Intellimali support for further assistance.

Funds Not Reflecting

If your bursary or allowance does not reflect in your account:

  • Confirm with your bursary provider that allocation has been completed.
  • Check your balance using USSD or the website.
  • Contact Intellimali customer service if the issue persists.

Final Thoughts

Starting with Intellimali is simple once you understand how the system works. By following the correct activation steps and keeping track of your transactions, you can make the most of your financial assistance without unnecessary complications. Whether you are a student, a merchant, or an administrator, Intellimali offers a convenient and efficient way to manage educational funds responsibly.