You’ve sat down with a cup of coffee, ready to jam or back up your iPhone. But—bam! iTunes refuses to open on your Mac. Ugh, right? Don’t panic. We’re here to turn that frown into a funky little head bob, with this ultimate guide to getting iTunes running again.
Step 1: Give Your Mac a Friendly Restart
Sometimes the fix is super simple. Your Mac might just need a break.
- Click the Apple logo in the top left corner.
- Select Restart.
- Once your Mac reboots, try opening iTunes again.
Still not working? Let’s go deeper.
Step 2: Check for Software Updates
If iTunes is feeling outdated, it might throw a tantrum.
- Go to System Preferences > Software Update.
- Update macOS if needed. Newer macOS versions may patch bugs in iTunes.
It’s like giving your Mac a fresh breath of air.

Step 3: Safe Mode Time
Booting in Safe Mode can help isolate the problem.
- Turn off your Mac.
- Turn it on and immediately hold down the Shift key.
- Once you see the login screen, let go.
Try opening iTunes now. If it works, a third-party app or extension might be messing things up.
Step 4: Delete iTunes Preferences File
Corrupt settings can make iTunes crash. Let’s fix that.
- Open Finder.
- Hold the Option key and click Go > Library.
- Find the folder named Preferences.
- Look for files starting with
com.apple.iTunes
and delete them.
Don’t worry, you’re just removing old settings. Your music is safe.
Step 5: Reinstall iTunes (If Applicable)
If you’re using macOS Mojave or earlier, you can delete and reinstall iTunes.
- Drag iTunes from the Applications folder to the Trash.
- Download the latest iTunes version from Apple’s website.
- Install it fresh and see if the issue is gone.
Note: On macOS Catalina or later, iTunes is replaced by Music app. So skip this step if that’s you.
Step 6: Use Activity Monitor to Quit Stuck Processes
Sometimes iTunes is running in the background like a ghost. Boo!
- Open Activity Monitor from Applications > Utilities.
- Search for iTunes (or Music).
- Select it and click the X button to force quit.
Now try launching it like normal.
Step 7: Check Disk Permissions
Even permissions can get confused. Let’s fix that.
- Open Disk Utility.
- Select your main hard drive.
- Click First Aid and run it.
This repairs any broken permissions that could mess with iTunes.

Step 8: Terminal to the Rescue
If you’re feeling brave, try this power move.
- Open Terminal (Applications > Utilities).
- Type:
open -a iTunes
- Press Enter.
Did iTunes open? Boom. Magic.
Still Not Working? Time for a New User Account
If nothing works, try this advanced trick.
- Go to System Preferences > Users & Groups.
- Create a new user account.
- Log into the new account and try to open iTunes.
If it opens, something in your old account profile is broken. Could be time to migrate.
When All Else Fails
If you’ve tried every trick in the book, it might be time to call in the big guns.
- Contact Apple Support
- Or visit your nearest Apple Store Genius Bar
They’ve seen it all—and they’ve got solutions too.
Final Notes
iTunes is kind of like an old rockstar: legendary, but sometimes grumpy. With a few simple fixes, you can usually get it back in tune.
Now, go hit play and enjoy your music again!